FAQ

What is water treatment?

Water treatment is the process of filtering or chemically treating water. The most effective ways to improve water quality are point of entry (POE) and point of use (POU). POE involves such products as water softeners and whole-house water filters. These water softeners remove such minerals as calcium and manganese that cause hard water or other sediment buildup from an incoming water source. POU involves such products as under-sink water filtration including reverse osmosis, which removes extremely harmful contaminants such as arsenic, lead, sulfate, chlorine, VOCs, rust, sediment and more.

What is Hard Water?

The simple definition of water hardness is the amount of dissolved calcium and magnesium in the water. Hard water is high in dissolved minerals, both calcium and magnesium. … When hard water is heated, such as in a home water heater, solid deposits of calcium carbonate can form.

Hard water can turn the simplest of household tasks into hard work for you. Glassware and dishes are left with spots. Clothes look duller and don’t feel as soft. Bathroom fixtures develop unsightly film. Soaps and laundry detergents don’t lather as well. Even your skin and hair don’t feel as clean. Hard water is also tough on appliances, especially on washing machines, dishwashers and hot water heaters. 

How do water softeners work?

Water softeners filter out minerals like calcium and manganese to deprive your home of hard water. During this softening process some sodium is added to the water, about as much as a piece of bread. After installation, additional salt should be added to the softener about once a month to ensure the highest-quality, softened water.

What are the benefits of whole house water softeners and treatment systems?

Benefits of water softeners and treatment systems go beyond cleaner, odorless, better-tasting water. After softening hard water, your skin may feel softer, your hair silkier, soap suds may last longer and your clothes feel softer. All with a reduced need for detergents and cleansers! Appliances like water heaters, dishwashers and washing machines will not only perform more efficiently, but last longer. Pipes and other appliances will also benefit from the reduction of calcium and magnesium buildup. And don’t forget the positive impact on the environment.

Why does water need to be softened?

Water is never destroyed. The same water that nourished the dinosaurs nourishes us as the never-ending water cycle continues to purify the same water over and over. However, as water falls back to earth as rain, it picks up air pollutants and dust. Once it hits the ground, this universal solvent dissolves and collects everything from sediment to pesticides. In the U.S., 80-90% of the total available water supply comes from this ground water.

Doesn’t my municipality already treat and test my water?

If your water comes from a public or municipal water system, it is regularly tested for contaminants regulated by federal standards.  However, it is important to note that these tests are conducted at the source. Therefore, the quality of water that utilities create is not necessarily a measure of the quality that reaches your home. Over time pipes age and erode, and often water treatment or distribution systems are breached by unforeseen occurrences that result in boil water alerts.

Most municipalities address the issue of delivery to the home by treating water with chlorine to kill bacteria. However, their goal is to meet minimum federal requirements. Chlorine is commonly used to kill organic material in water thereby protecting the public from diseases such as typhoid, cholera and dysentery. It is also great for neutralizing color and odor. Unfortunately, it has come to light that the byproducts of chlorine can cause serious health problems.